Privacy policy

How we look after your information
Introduction

Welcome to our privacy policy. We are ATD Media Corporation (Pty) Ltd t/a WeekendPost, registration no UIN BW00000905241, and this is our plan of action when it comes to protecting your privacy. We respect your privacy and take the protection of personal information very seriously. The purpose of this policy is to describe the way that we collect, store, use and protect information that can be associated with you or another specific natural or juristic person and can be used to identify you or that person (personal information).

Audience

This policy applies to you if you are:

  • A visitor to our website; or
  • A customer who has ordered, registered for or uses the services that we provide.
Personal Information

Personal information includes:

  • certain information that we collect automatically when you visit our website;
  • certain information collected on registration (see below);
  • certain information collected on submission; and
  • optional information that you provide to us voluntarily (see below);

But excludes:

  • information that has been made anonymous so that it does not identify a specific person;
  • permanently de-identified information that does not relate or cannot be traced back to you specifically;
  • non-personal statistical information collected and compiled by us; and
  • information that you have provided voluntarily in an open, public environment or forum, including any blog, chat room, community, classifieds or discussion board (because the information has been disclosed in a public forum, it is no longer confidential and does not constitute personal information subject to protection under this policy).
Common examples

Common examples of the types of personal information we may collect and process include your:

  • Identifying information – such as your name, date of birth, or identification number of any kind;
  • Contact information – such as your phone number or email address;
  • Address information – such as your physical or postal address; or
  • Demographic information – such as your gender or marital status.
Sensitive personal information

Depending on the services that you require, we may also collect sensitive personal information, including your:

  • Financial information – such as your bank account details;
  • Sensitive demographic information – such as your race or ethnicity; and
  • Employment information – including your job title and the industry you work in.
Acceptance of this policy

Acceptance required
You must accept all the terms of this policy when you register for, or use the website or any of our services. If you do not agree with anything in this policy, then you may not register for or use the website or any of our services. You may not register for or use the website or any of our services if you do not accept this policy.

Legal capacity

You may not access our website or order our services if you are younger than 18 years old or do not have legal capacity to conclude legally binding contracts.

Deemed acceptance

By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.

Your obligations

You may only send us your own personal information or the information of another information subject where you have their permission to do so. Our website may give you the option to post information in a way that is publicly accessible and may be collected by others (such as via comments on articles). You are responsible for any personal information that you post in this way.

Changes

We may change the terms of this policy at any time by updating this web page. We will notify you of any changes by placing a notice in a prominent place on the website, or by sending you an email detailing the changes that we have made and indicating the date that they were last updated. If you do not agree with the changes, then you must stop using the website and our services. If you continue to use the website or our services following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted those updated terms.

Collection of information

On registration

Once you register on our website, you will no longer be anonymous to us. You will provide us with certain personal information. This personal information will include:

  • Your name and surname;
  • Your email address; and
  • Your username and password.

We will use this personal information to fulfil your account, provide additional services and information to you as we reasonably think appropriate, and for any other purposes set out in this policy.

On order

When you order any services from us, you may be asked to provide us with additional information on a voluntary basis (services information). This information may include:

  • Your ID number;
  • Your postal address or street address; and
  • Your telephone or mobile number.

From browser

We automatically receive and record internet usage information on our server logs from your browser, such as your internet protocol address (IP address), browsing habits, click patterns, version of software installed, system type, screen resolutions, color capabilities, plug-ins, language settings, cookie preferences, search engine keywords, JavaScript enablement, the content and pages that you access on the website, and the dates and times that you visit the website, paths taken, and time spent on sites and pages within the website (usage information).

Please note that other websites you visited before entering our website might place personal information within your URL during a visit to it, and we have no control over such websites. Accordingly, a subsequent website that collects URL information may log some personal information.

Optional details

You may also provide additional information to us on a voluntary basis (optional information). This includes content or products that you decide to upload or download from our website or when you enter competitions, take advantage of promotions, respond to surveys, order certain additional goods or services, or otherwise use the optional features and functionality of our website.

Recording calls

We may monitor and record any telephone calls that you make to us, unless you specifically request us not to.

Purpose for collection of information

We may use or process any services information, or optional information that you provide to us for the purposes that you indicated when you agreed to provide it to us. Processing includes gathering your personal information, disclosing it, and combining it with other personal information. We generally collect and process your personal information for various purposes, including:

  • Services purposes – such as providing our services;
  • Marketing purposes – such as pursuing lawful related marketing activities, including business intelligence (including website activity and market research);
  • Business purposes – such as internal audit, accounting, business planning, and joint ventures, disposals of business, or other proposed and actual transactions; and
  • Legal purposes – such as handling claims, complying with regulations, or pursuing good governance.

We may use your usage information for the purposes described above and to:

  • Remember your information so that you will not have to re-enter it during your visit or the next time you access the website;
  • Monitor website usage metrics such as total number of visitors and pages accessed; and
  • Track your entries, submissions, and status in any promotions or other activities in connection with your usage of the website.

Consent to collection of information

We will obtain your consent to collect personal information:

  • In accordance with applicable law;
  • When you provide us with any registration information or optional information.

Use of information

Our obligations

We may use your personal information to fulfil our obligations to you. This could include delivering newspapers to you, allowing you to access exclusive content on our website, billing you for our services, or improving our offerings.

Messages and updates

We may send administrative messages and email updates to you about the website. We may wish to provide you with information about new goods or services in which we think you may be interested. This means that in some cases, we may also send you primarily promotional messages. We will not send you promotional messages unless you have chosen to opt in to receive them. You can choose to opt out of receiving promotional messages.

Targeted content

While you are logged into the website, we may display targeted adverts and other relevant information based on your personal information. In a completely automated process, computers process the personal information and match it to adverts or related information. We never share personal information with any advertiser, unless you specifically provide us with your consent to do so.

Advertisers receive a record of the total number of impressions and clicks for each advert. They do not receive any personal information. If you click on an advert, we may send a referring URL to the advertiser’s website identifying that a customer is visiting from the website. We do not send personal information to advertisers with the referring URL. Once you are on the advertiser’s website, however, the advertiser is able to collect your personal information.

Disclosure of information

Sharing

We may share your personal information with:

  • Other divisions or companies within the group of companies to which we belong to provide joint content and services like registration, for transactions and customer support, to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about our products, services, and communications (they will only use this information to send you marketing communications if you have requested their goods or services);
  • An affiliate, in which case we will seek to require the affiliates to honor this privacy policy;
  • Our goods suppliers or service providers under contract who help supply certain goods or help with parts of our business operations, including fraud prevention, bill collection, marketing, technology services (our contracts dictate that these goods suppliers or service providers only use your information in connection with the goods they supply to us or services they perform for us and not for their own benefit);
  • Credit bureaus to report account information, as permitted by law;
  • Banking partners as required by credit card association rules for inclusion on their list of terminated merchants (in the event that you utilize the services to receive payments and you meet their criteria);
  • Social media platforms when you use tools or functionality on our website provided by those platforms (such as β€œrecommend” or β€œshare” buttons); and
  • Other third parties who provide us with relevant services where appropriate.

Regulators

We may disclose your personal information as required by law or governmental audit.

Law enforcement

We may disclose personal information if required:

  • By a subpoena or court order;
  • To comply with any law;
  • To protect the safety of any individual or the general public;
  • To prevent violation of our customer relationship terms.

No selling

We will not sell personal information. No personal information will be disclosed to anyone except as provided in this privacy policy.

No linked websites

We do not share personal information with any websites linked to on our site, unless they are a party with whom we are allowed to share personal information, as indicated in this policy. Please check these websites’ own privacy policies before sharing your personal information with them.

Marketing purposes

We may disclose aggregate statistics (information about the customer population in general terms) about the personal information to advertisers or business partners.

Employees

We may need to disclose personal information to our employees that require the personal information to do their jobs. These include our responsible management, human resources, accounting, audit, compliance, information technology, or other personnel. Any of our employees or personnel that handle your personal information will have signed non-disclosure and confidentiality agreements.

Change of ownership

If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may assign our rights to the personal information we process to a successor, purchaser or separate entity. We will disclose the transfer on the website. If you are concerned about your personal information migrating to a new owner, you may request us to delete your personal information.

Security

We take the security of personal information very seriously and always do our best to comply with applicable information protection laws. Our hosting company will host our website in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We authorize access to personal information only for those employees who require it to fulfil their job responsibilities. We implement disaster recovery procedures where appropriate.

Accurate and up to date

We will try to keep the personal information we collect as accurate, complete, and up to date as is necessary for the purposes defined in this policy. From time to time we may request you to update your personal information on the website. You are able to review or update any personal information that we hold on you by accessing your account online, emailing us, or phoning us.

Please note that in order to better protect you and safeguard your personal information, we take steps to verify your identity when granting you access to your account or making any corrections to your personal information. Throughout your interaction with us, you retain the right to rectify personal information that is incorrect or inaccurate. This does not apply if we process your personal information in our capacity as an operator or processor on behalf of a responsible party or information controller.

Retention of information

We will only retain your personal information for as long as it is necessary to fulfil the purposes explicitly set out in this policy, unless:

  • Retention of the record is required or authorized by law; or
  • You have consented to the retention of the record.

Without limiting the above, we may store the following types of personal information for the following durations:

  • Account and subscription information – 5 years after the most recent transaction;
  • Business intelligence – 36 months;
  • Comments on articles – the lifetime of the article;
  • Site features and preferences – the lifetime of your account; and
  • Customer service communications – 7 years.

During the period of retention, we will continue to abide by our non-disclosure obligations and will not share or sell your personal information.

We may retain your personal information in physical or electronic records at our discretion.

Transfer to another country

We may transmit or transfer personal information outside the country in which it was collected to a foreign country and process it in that country. Personal information may be stored on servers located outside the country in which it was collected in a foreign country whose laws protecting personal information may not be as stringent as the laws in the country in which it was collected. You consent to us processing your personal information in a foreign country whose laws regarding processing of personal information may be less stringent.

Updating or removing

You may choose to correct or update the personal information you have submitted to us, by clicking the relevant menu in any of the pages on our website or contacting us by phone or email (please also see additional information under Enquiries).

You are entitled to a right to be forgotten. We will delete any personal information that you don’t want us to have. If you do this, we will remove your personal information from our system, but we may still retain certain personal information as required or allowed by law, including:

  • Where we can show legitimate grounds for processing your personal information that override your request; or
  • Where we process your personal information in order to establish, exercise, or defend legal claims.

You understand that if we delete your information from our system, we may be unable to continue providing some or all of our services to you.

If you are an information subject of one of our customers (who is the information controller), then you must submit your request to the relevant information controller who will then delete your personal information.

Restriction of processing

You may request that we restrict the use of your personal information. When we restrict your personal information we still have the right to store it but not use it. You can ask that we do this verbally or in writing (which writing may be in an electronic form) via the forums described in this policy. We will respond to the request within 30 days.

Information portability

If you should wish to transfer your information from us to another information controller, we will facilitate this transfer. We will pass on all of our personal information to the information controller.

If you are an information subject of one of our customers (who is the information controller), then you must submit your request for your personal information to the relevant information controller, who will then export your personal information as a Microsoft Excel or CSV file.

Information breaches

We will notify our customers of any confirmed information breaches that has occurred. It is our customers’ responsibility to notify relevant supervisory authorities and any affected information subjects of the information breach.

Limitation

We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of any linked or third-party websites.

Enquiries

If you want to update or remove your personal information, restrict how we process it, or opt in or out of receiving newsletters or other promotional content, please contact us:

Registered users can also edit their name and surname on the website itself or change their email newsletter preferences. Once you’ve signed in, hover the mouse over your name displayed at the top of the website and click the β€œProfile” label that appears (on your mobile phone, click on the menu bar at the top right to find the β€œProfile” option) to find your personal information and newsletter preferences.

If you have any questions or concerns arising from this privacy policy or the way in which we handle personal information, please contact our information protection officer via one of the following methods: