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Standard Chartered opens 21st branch in Phakalane

Publishing Date : 15 January, 2018


Botswana’s oldest bank Standard Chartered on Wednesday opened a new service branch in Mowana Park in the suburbs of Phakalane Golf Estate, East North of the capital city Gaborone. The branch is the 21st the bank operates in the country.

Speaking at the event, Chief Executive Officer Mpho Masupe noted that the opening of the Mowana Park Branch signified a huge milestone in the bank’s provision of world class financial services. “As we kick-start 2018 with this branch opening, it signals the beginning of an exciting year ahead across our Retail, Commercial, and Global Banking segments,” he said.

Masupe said StanChart as it is popularly known in the corporate space was poised to share new products and enhanced offerings, new services, and greater integration across segments. According to the CEO all the services the new branch will offer are aligned to the global push to create efficiency and convenience to StanChart clients through innovation and digitization on its global award winning digital platforms.

Standard Chartered Bank was celebrating 120 years of existence in Botswana last year. The bank prides itself in being the first and oldest bank in Botswana with great pride and understanding of great responsibility that it brings with it. Mosupe noted that the 120 years anniversary commemoration afforded his bank an opportunity to reflect on a long journey of service and the close relationship they have had with its customers, the government of Botswana and indeed the rise and growth of our economy before and after independence.

“We are a Bank that leverages on lasting relationships to be partners to both individuals and institutions to continue growing together. We take that as our privileged responsibility to you,” he said. Masupe added that his bank has the advantage of being able to merge local clientele understanding with international support and expertise all of which ensure that Standard Chartered Bank customers are always international customers regardless of where in the world they are. He underscored that the Priority Branch opening was a true realisation of that fact.

 “Our Priority Client value proposition is truly world-class, and I am certain that the Phakalane community will experience the best of what Standard Chartered has to offer as we continue to expand our footprint and bring banking closer to more communities. This is indeed our commitment to being ‘here for good’,” he said.

Kariuki Ngari an executive from Standard Chartered Bank based in Singapore shared his delight with the attendants noting that the opening of the new branch signified progress and was taken with utmost seriousness even at the group level.
Ngari noted that StanChart was moving into digital space and techno-based ways of providing services.

 “Globally we are making deliberate actions to develop digitally accessible  products that our customers can easily enjoy  anywhere they are  in the world,” he said adding that safe and secure online banking was a global move for all services providers who wants to stay in the market.

Standard Chartered Head of retail banking Pedzani Tafa said a new branch opening was always a very proud moment for her team.  “The decision to open a new branch and the subsequent process that we go through to arrive at a moment such as this makes standing here today even more satisfying. I would like to take a moment to acknowledge and thank the team for their efforts that have allowed us to switch the lights on,” she said.

 Tafa revealed that the Mowana Park Branch is the second priority banking outlet after the CBD branch.  “I must point out that though this branch is dedicated to serve our Priority customers, we do welcome all Standard Chartered customers but preference is always given to Priority clients. Perhaps it will help encourage non-Priority clients to make the shift to our top tier,” she said.



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